Shipping policy

At PoleGates, we are committed to delivering your order safely and efficiently.

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Order Processing

All orders are processed within 1–3 business days after purchase confirmation.

For preorder items, processing begins once inventory is received and prepared for shipment.

You will receive a confirmation email once your order has been placed, followed by a shipping confirmation with tracking details once your order has been dispatched.

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Preorder Information

PoleGates is currently available as a preorder item.

Estimated delivery timeline: [Insert Month, Year]

Please note that preorder timelines are estimates and may vary slightly based on production and shipping schedules. We will keep you updated throughout the process.

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Shipping Methods & Delivery Times

We ship orders within the United States using trusted carriers.

Estimated delivery times after shipment:

Standard Shipping: 2–5 business days

Delivery times may vary depending on your location.

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Shipping Rates

Shipping rates are calculated at checkout or provided as a flat rate based on your location.

All shipping costs will be clearly displayed before you complete your purchase.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment in real time.

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Shipping Locations

We currently ship within the United States.

For international shipping inquiries, please contact us directly.

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Delays & Exceptions

While we strive to meet all delivery timelines, delays may occasionally occur due to:

Carrier delays
Weather conditions
High demand or peak seasons

PoleGates is not responsible for delays caused by third-party carriers, but we will always work to assist you in resolving any issues.

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Contact Us

If you have any questions about your order or shipping, please contact us:

PoleGates LLC

Winter Garden, FL 34787

📞 833-592-9292

🌐 www.polegates.com